Li'l Sprouts (Ankyra Eats Private Limited) operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a seamless shopping experience. Li'l Sprouts is powered by Shopify, which enables us to provide these services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase using the Services or otherwise communicate with us.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described below.
Personal Information We Collect or Process
- Contact details including your name, address, billing address, shipping address, phone number and email address
- Financial information including payment card details, transaction details, form of payment and payment confirmation
- Account information including your username, password, security questions, preferences and settings
- Transaction information including the items you view, add to cart, purchase, return or cancel
- Communications with us including information you include when contacting our customer support team
- Device information including information about your device, browser, network connection, IP address and other unique identifiers
- Usage information including how and when you interact with or navigate the Services
Personal Information Sources
- Directly from you when you create an account, visit or use the Services, or communicate with us
- Automatically through the Services via your device when you visit our website, and through the use of cookies and similar technologies
- From our service providers when we engage them to enable certain technology and when they collect or process your personal information on our behalf
- From our partners or other third parties
How We Use Your Personal Information
- Provide and improve the services — to process your payments, fulfil your orders, manage your account, arrange shipping, facilitate returns and exchanges and create a personalised shopping experience for you
- Marketing and advertising — to send marketing and promotional communications by email, WhatsApp or SMS, and to show you relevant advertisements based on your activity on the Services
- Security and fraud prevention — to authenticate your account, provide a secure payment experience and detect or investigate potentially fraudulent or illegal activity
- Communicating with you — to provide customer support and respond to your queries
- Legal compliance — to comply with applicable law or respond to valid legal process
How We Disclose Personal Information
- With Shopify, vendors and other third parties who perform services on our behalf including payment processing, data analytics, customer support, cloud storage and shipping
- With business and marketing partners to provide marketing services and advertise to you
- When you direct or consent to our disclosure of certain information to third parties
- In connection with a business transaction such as a merger or acquisition
- To comply with applicable legal obligations, enforce our terms of service or protect our rights and the rights of our users
Relationship with Shopify
The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services. Information you submit to the Services will be transmitted to and shared with Shopify as well as third parties that may be located in countries other than where you reside. To learn more about how Shopify uses your personal information and any rights you may have, please visit the Shopify Consumer Privacy Policy at privacy.shopify.com.
Third Party Websites and Links
The Services may provide links to websites or other online platforms operated by third parties. We do not guarantee and are not responsible for the privacy or security of such sites. Our inclusion of such links does not imply any endorsement of the content on such platforms.
Children's Data
The Services are not intended to be used by children under the age of 18. While our products are designed for babies and young children, our website and Services are intended for use by parents and guardians only. We do not knowingly collect personal information from anyone under the age of 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us and we will delete it promptly.
Security and Retention of Your Information
We take reasonable precautions to protect your personal information. However, no security measures are perfect or impenetrable and we cannot guarantee absolute security. How long we retain your personal information depends on factors such as whether we need it to maintain your account, provide the Services, comply with legal obligations or resolve disputes.
Your Rights and Choices
- Right to Access — you may request access to personal information we hold about you
- Right to Delete — you may request that we delete personal information we maintain about you
- Right to Correct — you may request that we correct inaccurate personal information
- Right of Portability — you may request a copy of your personal information in certain circumstances
- Managing Communication Preferences — you may opt out of receiving promotional emails or WhatsApp messages at any time by contacting us directly
To exercise any of these rights, please contact us at contact@thelilsprouts.in or +91 99938 18200.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal or regulatory reasons. We will post the revised Privacy Policy on this website and update the "Last updated" date accordingly.
Contact
contact@thelilsprouts.in | +91 99938 18200 | thelilsprouts.in
Ankyra Eats Private Limited
Villa No. A-16, Amrapali Vananchal City, Gaurav Path Road, Industrial Estate, Near Petrol Pump, Bhilai, Durg, Chhattisgarh — 490026
GSTIN: 22ABACA3357J1ZX